Neighbourhood loyalty, without the paper.
Semtiva gives cafés, restaurants, salons and shops digital loyalty cards, a live QR menu and reports that show who comes back. Their customers keep every card in one free wallet.
Prefer to talk first? [email protected]
- Web panelAvailable now
SemtivaOn the App Store · Google Play soon
Semtiva BusinessLaunching soon
Pilot in Istanbul. We are preparing a pilot with local businesses in Beşiktaş and Kadıköy, with setup in person.
One visit, both sides.
The customer app and the business app share one loyalty card. Here is what happens at the counter.
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Semtiva app
The customer shows their code
Each customer has a personal QR code that expires after 60 seconds and is replaced. It never contains their phone number.
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Semtiva Business
Staff scan it at the till
One scan posts the stamp or points. Staff accounts can scan, and nothing more.
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Semtiva app
The reward is waiting
When the card is full, the reward appears in the customer's list, ready to use on the next visit.
Made for the places people walk back to.
Semtiva fits any business with regulars. Here is how each kind of place might set it up.
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Cafés
Replace the paper coffee card and put the menu on every table.
Example setupStamp card · 10th coffee free
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Restaurants
Reward spend rather than visits, and serve the menu in more than one language.
Example setupPoints card · points per amount spent
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Bakeries
Quick, frequent visits suit a simple free-item card that fills in a week or two.
Example setupFree-item card · every 5th loaf free
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Hair & beauty
Recognise long-standing clients with levels that rise with every appointment.
Example setupTier card · Bronze, Silver, Gold
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Spas & wellness
Higher-value visits work well with points that build towards a treatment.
Example setupPoints card · reward redeemed with points
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Shops & retail
Bring customers back with campaigns for nearby shoppers and points on purchases.
Example setupPoints card + a weekend campaign
Loyalty you can set up before opening time.
Built for local businesses that run on paper stamp cards and notebooks today. One account works on the web panel and, soon, on the mobile app.
- Your card, your coloursChoose stamp, points, free-item or tier cards, set the reward, and add your logo and colours. It shows up in customers' wallets as soon as you publish.
- Scan and doneScan the customer's code and the stamp posts instantly. Give staff scan-only access so the till can be handed over safely.
- Know your regularsSee your most loyal customers, how often they visit and which rewards they use. Manual point corrections are logged with a note.
- A QR menu that stays currentEdit categories, photos and prices, and mark an item sold out in one tap. Download print-ready QR posters and table stands.
- Campaigns for quiet daysPublish discounts, gifts or events with dates, hours and a reach radius, then pause, duplicate or archive them.
- Reports that answer one questionVisits, retention, points and rewards, compared with the previous period, so you can see what brings people back.
Screens from the Semtiva Business mobile app, shown with sample data in the Turkish interface.
Four ways to say thank you.
Pick the mechanic that matches how your customers buy. Each one is built in the card builder and appears in the Semtiva app in your colours.
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Stamp card
One stamp per visit or purchase. When the card is full, the reward unlocks.
Good for coffee, juice, simple repeat buys -
Points card
Customers earn points for what they spend, at a rate you set, and redeem them for rewards.
Good for restaurants, spas, retail -
Free-item card
Every Nth visit, a chosen item is on the house. Easy to explain at the counter.
Good for bakeries, breakfast spots, car washes -
Tier card
Bronze, Silver and Gold levels with thresholds based on total visits. Bronze always starts at zero.
Good for salons, barbers, studios
Every card includesYour logo and 5 themesLive phone previewSave as draft, publish when readyDuplicate and archive
Card names, thresholds and rewards above are examples. You set your own.
Everything in one place, at panel.semtiva.app.
The web panel is available now. Sign up, fill in your profile, publish a card and a menu, and invite your team, all from a browser.
01Dashboard
Total members, active loyalty cards and completed rewards at a glance, with the latest people to join or finish a card.
02Loyalty cards
A card builder for all four mechanics with themes and a live phone preview. Cards move from draft to published to archive.
03Campaigns
Discounts, gifts and events with validity dates, hours, audience and reach radius. Track views, engagement and conversion.
04Customers
Search members, filter by card or tier, see visits and last visit, and add or remove points with a note that stays in the history.
05Rewards
Rewards earned from a card or bought with points, each with an optional stock limit. See which are active, waiting and used.
06QR menu
A category tree, items with photos, prices, calories and allergens, a sold-out switch, one-click publishing and printable QR files.
07Map
Your location and the reach radius of each active campaign, drawn on a map of the city.
08Reports
Visits, retention, average visits per member, points issued and used, a busy-hours heatmap and your most loyal customers, by card or branch.
09Settings
Business profile and hours, branches, users and roles, brand and theme, notifications, billing and security.
The panel interface is in Turkish. The drawing above is a simplified illustration, not a screenshot.
Every card in one place, and no stamp left behind.
Paper cards get lost, stamps get forgotten and rewards slip by. Semtiva keeps them together.
- One walletEach business's card in its own colours, with stamps collected and how far the reward is, at a glance.
- Rewards in one listEverything you have earned, plus a record of what you have already used.
- Offers nearbyBrowse campaigns by city and district, or share your location if you want to. It is never required.
- The menu on your phoneScan the code on the table to see the current menu with prices and allergens.
- FavouritesSave the places you like and hear about their new campaigns.
- Free
- No in-app purchases
- No ad data sharing
- Phone sign-in, no password
Hand over the till, not the keys.
Invite your team by email and give each person a role. Everyone sees only what their job needs.
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Owner
The person responsible for the business.
- Scan customer codes
- Edit loyalty cards and menus
- All settings, team and branches
- Billing and subscription
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Manager
Runs the day-to-day.
- Scan customer codes
- Edit loyalty cards and menus
- All settings, team and branches
- Billing and subscription
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Staff
Works the counter.
- Scan customer codes
- Edit loyalty cards and menus
- All settings, team and branches
- Billing and subscription
- No phone number in the QRA customer's code is a random one-time token that expires after 60 seconds and is stored only in hashed form.
- Every correction leaves a noteManual point changes are written to the customer's history together with the reason.
- Protected panel accountsEmail verification, password reset and passwords hashed with Argon2id. Two-step verification is on the way.
- Your customers stay yoursEach business sees only its own members and their activity with that business.
- Location is optionalCustomers can browse offers by city and district without ever granting location access.
- No ad data sharingOnly the data the service needs is processed, and it is never shared for advertising.
Start free. Grow into more.
Every plan runs the full product. Paid plans add capacity, languages and deeper reports. Customers always use Semtiva for free.
| FreeFree · available now | StandardPricing announced after the pilot | ProPricing announced after the pilot | |
|---|---|---|---|
| Loyalty and locations | |||
| Published loyalty cards | 1 | 5 | Unlimited |
| Branches | 1 | Up to 3 | Unlimited |
| Bulk push messages to members, per month | Not included | 500 | 5,000 |
| QR menu | |||
| Menus | 1 | 1 | Unlimited |
| Top-level categories | 10 | 25 | Unlimited |
| Menu items | 100 | 300 | Unlimited |
| Menu languages | Turkish | Turkish, English | Turkish, English, Arabic |
| Print-ready QR layouts | A4 poster | A4, table tent | A4, table tent, sticker |
| Links to individual menu items | Not included | Included | Included |
| QR code in your colours with your logo | Not included | Not included | Included |
| Reports | |||
| Analytics history | 7 days | 30 days | 90 days |
| Extended analytics | Not included | Included | Included |
| On every plan | |||
| All four card types, QR scanning, customer list | Included | Included | Included |
| Campaigns, rewards, sold-out switch and allergens | Included | Included | Included |
| Owner, manager and staff roles | Included | Included | Included |
Limits reflect the product in October 2026 and may change after the pilot. Only top-level menu categories count towards the limit; sub-categories do not.
Upgrades take effect straight away. Push messages reach members through the Semtiva app once it launches.
Starting with two Istanbul neighbourhoods.
Semt is the Turkish word for neighbourhood, and that is where we are starting: streets where people walk to their regular café, bakery and corner shop, and where those places still count stamps by hand.
- 1Create your accountSign up on the web panel and fill in your profile, address and opening hours.
- 2Set up togetherIn the pilot districts we come by and build your first card and menu with you.
- 3Put the QR on the tablePrint your poster or table tent and start scanning when the apps go live.
What works today, and what comes next.
We keep a clear line between what is built and what is planned.
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Now
Available today
- Web panel at panel.semtiva.app
- Stamp, points, free-item and tier cards
- QR menus in Turkish, English and Arabic
- Campaigns, reports, branches and team roles
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Next
Launch and Istanbul pilot
- Semtiva Business on the App Store; both apps on Google Play
- Pilot with businesses in Beşiktaş and Kadıköy
- Standard and Pro pricing published
- Two-step verification for panel accounts
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Planned
AI tools for owners
- Campaign strategist built on Claude
- QR menu from a photo of a paper menu
- Automatic menu translation
A campaign strategist that starts from your own visit data.
Many neighbourhood cafés are full at some hours and empty at others. The planned strategist will use Claude, a model made by Anthropic, to read a business's visit and scan history, find its quiet hours and draft a campaign for them. The owner always decides.
- Visits and scans are summarised by day and hour
- Quiet hours are found in the business's own data
- Claude drafts a campaign with a short reason
- The owner edits, publishes or discards it
Planned feature, not yet in the product. Claude is a trademark of Anthropic. Semtiva is an independent product and is not affiliated with or endorsed by Anthropic.
Tuesday 14:00–17:00 is your quietest window
Example of how a suggestion could look for a café.
Draft: double stamps on Tuesday afternoons for card holders who have not visited in two weeks.
Can I use Semtiva today?
What does it cost?
Do my customers need an app?
Which kinds of loyalty card can I run?
Is the customer's phone number in their QR code?
What can my staff see and do?
Which languages does the QR menu support?
Can I print my QR code?
I have more than one location. Does that work?
How do I get help?
Run a café, restaurant, salon or shop? Let's set it up.
Start on your own in a few minutes, or tell us about your business and we will build your first card and menu with you.
Pilot and partnerships
Based in Beşiktaş or Kadıköy, or interested in working together? Write to us.
Istanbul, Türkiye
Support
Already using Semtiva and need a hand? Our help pages and support team are here.